Our aim is to do all that we can to protect and safeguard the well-being of our students. The Designated Safeguarding Lead at Southgate School is Esen Hussein (Deputy Head).  Should you have any concerns or need any support please contact her at 

Where to get urgent help for mental health 

If you have urgent mental health needs and need to access support now, visit the NHS.UK urgent mental health page to find local options for support. 

For support as a parent or carer 

Young Minds for Parents and Carers 

Young Minds provides advice about mental health and behaviour problems in children and young people up to the age of 25. You can call the free Parents’ and Carers’ Helpline on 0808 802 5544 from 9.30am to 4pm, Monday to Friday. Please be aware Young Minds do not provide any direct psychological services and cannot make referrals to the NHS or Children and Young People’s Mental Health Services (CYPMHS).  Email  and YoungMinds will respond to your query within 3 working days. 

Helplines and websites for your child and or young person 

If your child or young person would like to speak to someone anonymously, they could try calling a helpline or visiting websites such as ChildLine and The Mix. 

ChildLine provides a confidential helpline for any child with a problem. It comforts, advises and protects. 

You can: 

The Mix provides a free confidential helpline and online service that aims to find young people the best help, whatever the problem. 

You can: 


Help for children and young people (Childline 0800 1111) 

Shout provides free, confidential support, 24/7 via text for anyone at crisis anytime, anywhere. 

You can: 

  • text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer 

  • text with someone who is trained and will provide active listening and collaborative problem-solving 

Rise Above is a digital resource developed to address health challenges, including coronavirus (COVID-19), in a way that resonates with young people. It offers a digital hub providing young people with a safe and inspiring space where they can learn how to deal with the issues that matter to them and build their resilience and confidence. 


MindEd is an online e-portal offering free, advice to help adults identify, understand and support children and young people with mental health issues. Although it's aimed at professionals, parents and carers may also find the information helpful. 


XenZone is a provider of online mental health services for children, young people and adults. Kooth, from XenZone, is an online counselling and emotional wellbeing platform for children and young people, accessible through mobile, tablet, and desktop and free at the point of use. 

Heads Together 

Heads together is a mental health initiative spearheaded by the Royal Foundation.  

PAPYRUS young suicide prevention society (children and young people under the age of 35, and anyone concerned that a young person could be thinking about suicide)  HOPELINE: 0800 068 4141 TEXT: 07786 209697 

Online Safety Guidance for Parents 


CEOP aims to keep children safe from sexual abuse and grooming online. The website includes a tool to report online sexual abuse and grooming. 


Contains information about the key areas of online safety and includes relevant and up to date online safety news. 


Thinkuknow is the education programme from NCA-CEOP, a UK organisation which protects children both online and offline. Parents and children can access age appropriate information as well as information on how to report issues online. 

Internet Matters 

Internet Matters works to help parents keep their children safe online by offering expert support and practical tips to help children benefit from connected technology and using the internet safely and smartly. 

Parent INFO 

Parent Info is a collaboration between Parent Zone and NCA-CEOP, providing support and guidance for parents from leading experts and organisations. 


Features information on up to date issues in online safety and relevant help and support groups. 

Net Aware 

Gives parents guides and up to date information about specific social networking sites, apps and games. Parents can search a specific app, site or game and receive instant information about the risks it may pose. 

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Documents Date  
Safeguarding Team 02nd Apr 2020 Download
Exploitation Document 2020 12th Jan 2021 Download
Among us poster 05th Feb 2021 Download
Assessing risk from online challenges 05th Feb 2021 Download
Focus on google hangouts 05th Feb 2021 Download
Focus on houseparty 05th Feb 2021 Download
Focus on instagram 05th Feb 2021 Download
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Lesson bombing 05th Feb 2021 Download
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Southgate Covid Catch up Premium 02nd Feb 2021 Download
Safeguarding Information Protocols and P... 10th Feb 2021 Download
MLT E Safety Policy 07th May 2021 Download
MLT Safeguarding Policy 2021 13th May 2021 Download